Streamio goes Social…!

We are very happy to announce the addition of a number of new features that we believe will be highly appreciated by anyone who wishes to manage their Online Video content more effectively:

Publish your videos in social media channels
We have updated the Publish-section and now made it possible for anyone to publish any individual video to all the most important social media channels – YouTube, Twitter, Facebook and LinkedIn.

With a single click, anyone can now publish an update to one or more social media channels from within Streamio and attach any video uploaded to their account. This way, your videos can be distributed in more channels and thus reach a much greater audience than if you only publish your videos on a single website or YouTube channel.

We have also added more options to those of you who would like to upload videos to your existing YouTube channel. You are now able to add your own custom tags, select categories, and much more.

Smart Video Analytics across all Channels
We have also updated our Video Analytics section, so that you are now able to easily track and see in which channels your videos have been published and how many views each channel have generated.

This creates an awesome opportunity for you to test and see which channels and social media actually respond most favorably and effectively to the video content you publish.

For those of you who want more in-depth data and analytics, we have made sure that you still have the option of connecting your Streamio video players to your existing Google Analytics account.

We hope you will love these new features as much as we do. We will add many more channels in the near future, so make sure you check back in here on a regular basis!

New Subscription Plan - Streamio START

As of today, a brand new subscription plan is available – Streamio START.

We are often contacted by companies and organizations that just have a couple of videos they would like to publish on their websites and only expect a few hundred or maybe a thousand monthly visitors to view these videos each month. Streamio START has been designed to meet their needs.

Streamio START is the perfect subscription plan for customers with modest monthly storage and transfer needs. However, Streamio START includes all the same awesome features available in our other subscription plans:

• the ability to publish videos on any website and in all major social media channels, including YouTube, Twitter, Facebook and LinkedIn.
• Smart Video Analytics, that not only tells you how many people have watched your videos, but also lets you know in which social media channels they’ve been viewed the most.

Streamio START is the perfect alternative for anyone who is serious about leveraging the power and effectiveness of online video, but want to start out on a small scale.

Should your storage or monthly traffic needs increase over time, you can easily upgrade your account to meet those needs too - at any time and at your convenience.  

Happy Holidays!

Opening Hours* during the Holidays:

Monday December 24th (closed)
Tuesday December 25th (closed)
Wednesday December 26th (closed)
Thursday December 27th (09:00 – 16:00)
Friday December 28th (09:00 – 16:00)

Monday December 31st (closed)
Tuesday January 1st (closed)

As of January 2nd, 2013, we’ll be back on our regular hours again:

Weekdays 09:00 – 17:00

* = Local Swedish Time (UTC +01:00)

Streamio BASIC replaced by Streamio STANDARD

On January 1st, 2013, we will implement changes to our Subscription Plans and Pricing.

Our BASIC plan will be discontinued and replaced by a new subscription plan – Streamio STANDARD:
 

How will these changes affect our customers?

Customers with a yearly subscription plan:

On January 1st, 2013, your account will be upgraded to a STANDARD account free of charge and you will not be billed any additional charges during the remaining time of your current yearly subscription period.

When your current subscription period is up for renewal, you will receive an offer by e-mail to renew your yearly subscription for our Standard plan at a discount price ($749 USD). Naturally, you may also convert your account to any other available subscription plan of your choice..

Customers with a monthly subscription plan:

On January 1st, 2013, your account will be upgraded to a STANDARD account and you will be able to continue to pay only $15 USD for your monthly subscription for a period of three months, through March 31st, 2013.

As of April 1st, 2013, you will be given the following options: 

1. continue your monthly subscription plan at the standard monthly rate ($75 USD),

2. upgrade to a yearly subscription plan at a discounted yearly rate ($750 USD), or

3. convert to any other available subscription plan of your choice.

If you have any questions regarding these changes, please contact us by phone (+46 8 410 600 46) or email (support@streamio.com).

Embed videos in Basecamp!

Here at Streamio, we absolutely love the new version of Basecamp (www.basecamp.com) by 37Signals and we use it frequently to manage many of our internal and customer projects.

The only thing we found a bit frustrating was that we couldn’t embed any videos in our projects – well, we could, but only videos publicly hosted at YouTube or Vimeo.

But what if you, like us, wanted to embed videos that were not publicly hosted? What if the content we wanted to embed was not something we wanted anybody else but the members of a specific project team to see?

Well, thanks to the awesome teams at 37Signals and Embed.ly,  it is now possible for all our customers to embed HD videos hosted at Streamio directly in the new version of Basecamp!

Here’s how you do it:

Single Videos

•  Login to your Streamio account
• Click on the title of the video you’d like to embed on Basecamp
• Go to the ”Publish”-section and copy the Embed link /shortened URL (Not the iFrame Embed code – it won’t work)
• Login to your Basecamp account
• Create a new discussion/comment in anyone of your projects
• Paste the embed link / shortened link and publish your discussion / comment.

Done!

Now, the video will automatically be embedded in Basecamp and viewable by all members of that project. Sweet!!

Video Archives:

Publishing a video archive works pretty much the same way as for single videos, but you first need to:

• create and customize a Video Archive Player (Max width: 540px, Max height: 540px), and
• add the playlists you want included in the archive

Then, you just locate and copy the Embed link / shortened URL of your Video Archive Player and paste it in any Basecamp discussion/comment, as previously described for single videos.

Done!

We certainly hope that you will love this neat feature as much as we do and, again, a huge thanks to the awesome teams at 37signals and Embed.ly for making this possible.

Please note that this neat auto-embed feature only works in Basecamp’s Standard view, not (yet) in Basecamp Mobile.  You can still view all videos and archives on all kinds of tablets, including iPads, as long as you work in Basecamp Standard View – in Basecamp Mobile, the videos and video archives will only be displayed as clickable links/URLs, not embedded.

New Subscription Plans & Pricing

[Note: This article was updated on Dec 17th, 2012]

As of January 1st, 2013, we will introduce new subscription plans and pricing, as follows:

STANDARD

Our BASIC plan will be discontinued and replaced by our new STANDARD plan.

Customers with a BASIC plan will be granted a grace period of up to three (3) months during which they will continue to be charged the old monthly subscription rate ($15 USD).

More detailed information about this will be posted here on our blog and emailed directly to our existing customers within a few weeks.

PREMIUM

Our PREMIUM plan remains unchanged – same generous monthly storage and transfer allowance, same low prices.

ENTERPRISE

Our brand new ENTERPRISE plan has been designed to cater to the needs of mid-size and large companies, organizations and public authorities that would like to publish video content anywhere, including on their own secure intranet.

The ENTERPRISE plan includes two accounts:

• One PREMIUM account (500 GB storage and 500 GB transfer per month), and
• One SECURE account (500 GB storage and 500 GB transfer per month)

With a SECURE account, it is possible to restrict distribution and viewing of video content to specific IP addresses or IP ranges. This will prevent unauthorized access to video content that is for internal use only, for people within your own company or organization.  

The ENTERPRISE plan offers a total of 1 TB storage and 1 TB of transfer per month, including VIP support by phone/email and all the smart features Streamio has to offer, for less than $300 USD per month. 
 

Monthly or Yearly Subscription Plan?

If you are willing to pay with a credit card, you can simply sign up for a Monthly subscription plan - no long-term contracts or commitments needed! The Monthly subscription plan is paid in advance and is automatically renewed every 30 days, until you decide to cancel. 

If you are interested in a Yearly subscription plan and save even more money, simply contact us and we will help you out.
 

Need higher Monthly Storage or Transfer allowances?

If you need a higher monthly storage or transfer allowance, we will be happy to upgrade and customize a plan that is right for you.

Some examples:

• Need an extra 500 GB of monthly transfer?  $ 75 USD extra per month.
• Need an extra 500 GB of monthly storage?  $ 75 USD extra per month.

As always, we’re here to help you find the solution that is right for you. Feel free to call or email us at any time:

Phone: +46 8 410 600 45

Email: support@streamio.com

Streamio library available for .NET developers!

We’re happy to announce that developing for Streamio using .NET just got a whole lot easier. You’ll be up and running with our NuGet packaged library using Visual Studio in less than 5 minutes! To prove it we put together a short Screencast demonstrating the installation process and how to use the api client.

All the code is available open source on github and is released under the MIT license (do whatever you want with it no questions asked). So feel free to fork and add patches if you find a bug or feel some feature is missing.

You can always find links to all our available client libraries and API documentation on our developers page.

Streamio + YouTube = Smart!

Has your company or organization set up your own channel on YouTube?  If this is the case, then you will surely appreciate the new feature we’re launching today.

Besides publishing and distributing your video content through your traditional channels, such as your website, your corporate intranet or your mobile application, it is now also possible to use Streamio to publish videos directly to YouTube!

As always, we’ve tried to make this as simple as possible for you:

The first step is to connect your account on Streamio to your account on Youtube by going to your “ACCOUNT SETTINGS” and clicking on “Add-On’s”. Then, simply scroll down to the YouTube section and provide your login credentials.

You are now ready to start publishing videos from Streamio to your account on YouTube – all you need to do is to:

1)  go to your Video Library,

2) click on the Title of the video you would like to publish on YouTube,  

3) scroll down to the YouTube section and click “Publish”.

Done!

It is also possible to auto-publish videos directly to YouTube when uploading a new video to Streamio. The only thing you need to do is to check the box on your Upload page and everything will happen automatically.

We hope you will find this new feature useful! If you have any questions, please visit our Online Support Center or email us at support@streamio.se.

Technical problems resolved

Earlier this morning (local time in Sweden), Amazon AWS experienced a power outage at its North Virginia facility, where some of our infrastructure is located.

Streamio, along with thousands of other service providers around the world, were affected by this outage and our service was unavailable for nearly one hour.

Everything is now back up and running smoothly again, thanks to our great tech team here at Streamio and a swift response by the Amazon crew in the US.

We apologize for the inconvenience this incident caused our customers and we thank you for your patience.

Your Resident Geeks @ Streamio

New phone numbers!

As of May 14th, 2012, we’ve set up new phone numbers to get in touch with us.

For general inquiries:

Phone: +46 8 410 600 45
Email: sales@streamio.com

For customer support:

Phone: +46 8 410 600 46
Email: support@streamio.com

Looking forward to hearing from you!

Your Resident Geeks @ Streamio